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Why online therapy?

It gets results

Cognitive Behavioural Therapy (CBT) is an effective treatment for anxiety, depression and other common mental health problems.

Online CBT is proven to be as effective as face-to-face CBT at helping you feel better and live the life you want to lead.

The advantages of online therapy

Like face-to-face therapy, our sessions are 1:1 and 100% confidential.

Unlike face-to-face therapy, our text-based online therapy has all of the following benefits:

Flexible

Appointments are available seven days a week, 6am - 11pm, and can be scheduled to suit you.

Accessible everywhere

Do your sessions anywhere — all you need is a device that connects to the internet.

Time-saving

No need to travel, so less hassle and less wasted time.

Guidance beyond therapy

Learn practical skills that you can use in real life. Maintain your progress by accessing past sessions and activities in your account even after you've finished therapy.

Life friendly

We fit sessions around your commitments.

Get started quickly

The time between sign-up and your first session is a matter of days rather than months.

Support between sessions

You can message with your therapist in-between sessions for support with tasks.

Comparing options for improving your mental health

Here's how online therapy with ieso compares with other forms of mental health support.

Face-to-face CBT
Self help
ieso therapy
Weekly 30-60 minute one-to-one sessions
Personalised
100% confidential
Practical
Fast acting
Typically has an impact in as little as 4-12 sessions
Flexible appointments
Time-saving
No need to travel
No long waiting lists
Guidance even after therapy has ended

Where science and technology meet clinical excellence

We’re using science and technology to continually learn what makes therapy effective. We then share this knowledge with our therapists to enable them to be the best they can be.

In short, as you get better, so do we.

A supportive patient services team

Our team is on hand to make your experience as smooth as possible.

If you need help at any point,
just visit our FAQ page
or contact us directly by calling freephone:

0800 074 5560

Monday-Friday, 9am-5:30pm

Outstanding therapists

To work with ieso, a therapist has to not only be fully qualified, but also be accredited and complete an assessment to demonstrate they have the specific skills to deliver online CBT.

Mel
Mel

CBT Therapist

Amy
Amy

CBT Therapist

Emma
Emma

Psychological Wellbeing Practitioner

Jo

Psychotherapist

Ben

CBT Therapist

Sam

CBT Therapist

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Mel

CBT Therapist

Amy

CBT Therapist

Emma

Psychological Wellbeing Practitioner

Jo

Psychotherapist

Ben

CBT Therapist

next arrow

What people say

We’ve helped thousands of people feel better.
Here are their stories of recovery and growth.

I was a bit apprehensive before I started. I never had therapy before, and I wasn't sure that a digital platform would allow me to address all the issues. At the end of my first session, my opinion changed completely. It was an overall fantastic experience and it helped me a lot.”
Alan, Trustpilot review
I looked forward to speaking to my therapist every week who helped me talk through the issues I was having. She made me realise that I was actually quite normal for feeling the way I felt. Something which I hadn’t heard in a long time. I’m so grateful for this service and the help I received.”
Rachel, Trustpilot review
I finally had to admit that I needed someone to help me break the cycle of worrying about things that might or might not happen... The therapist was amazing - very patient and understanding. During the sessions I was provided with tools and strategies that have decreased my anxiety and stopped me worrying about endless "what if" scenarios.”
Chris, Trustpilot review
Really great service, couldn't recommend it enough. My therapist listened to everything I had to say and tailored the experience to be exactly what I needed. The online portal was great for keeping the conversations present but also having graphs and charts to track progress.”
Tom, Trustpilot review
CBT with ieso exceeded my expectations. I went from being depressed and unable to manage everyday stuff to feeling in control, rather than events and my thoughts and emotions controlling me. Truly transformative.”
Sarah, Trustpilot review
ieso have helped me in a really positive way. It’s taught me processes to manage my anxiety and depression, and by practising these in my own home I have managed to adapt them when accessing the community or attending social events.”
Tara, Trustpilot review
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People often ask us...

It’s natural to have an interest in your treatment. People often want to know what we do, how it works and whether it will work for them. Here’s our take on some of the questions we often come across.

How long before I feel better?

ieso doesn’t provide a pre-set number of sessions. We offer you the right number of sessions needed for your treatment. Practicing the CBT techniques you will learn between therapy sessions will help you feel the benefit more quickly. But, as a rough guide, we can typically address mental health issues like anxiety and depression in 4-12 sessions.

How does ieso prepare you for the end of treatment?

Your therapist will help you prepare for ending therapy so that you feel confident to continue developing your CBT skills independently. Towards the end of therapy, you may be asked to lead the sessions more to help build your confidence. During your final session, you will create a plan that works for you and that will maintain your progress and enable you to cope with any setbacks.

How long do I have to wait for my first appointment?

Once you have activated your account, a therapist will be in touch to schedule the first appointment. Your first session is usually a maximum of 10 working days from sign-up (though in very busy periods it can take a little longer).

Why do I have to do questionnaires?

We totally understand that when you just want some help, completing questionnaires can be frustrating. We wish there was another effective way. Unfortunately, we can’t safely allocate you a therapist and start your treatment until all the assigned questionnaires are complete. 

The questionnaires help your therapist understand you and your current state of mind. And they’ll help you to check your progress and flag up any problems. The NHS also requires everyone to complete these questionnaires.

This is why, throughout your therapy, you’ll be asked to complete the questionnaires before each session. 

How will I receive messages from my therapist?

As we’re an online therapy service, the communication you have with your therapist is through written messages on our therapy website. 

They’ll send you a message through the therapy website to set up the first appointment rather than calling you. Don’t worry, whenever your therapist messages you or sets up an appointment, you’ll receive a notification email. 

Using the email, log in to the platform to view the message or appointment. If you’re not receiving notifications, check your spam folder.

Start the process

Our service is free for lots of NHS patients. And it’s easy for us to check your eligibility based on a few personal details. Click on the link below to get started.

95% would recommend ieso to friends and family

In a health emergency
Call Samaritans on 116 123 if you need to talk to someone
Call 111 if you’re experiencing a mental health crisis
Call 999 or go to A&E if your life is at immediate risk
Call 116 123 If you need to talk to someone
Call 111 if you are experiencing a mental health crisis
Call 999 or go to a&e if your life is at immediate risk