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This Cookies Policy explains how we use cookies on http://www.iesohealth.com/en-gb. There are separate, different cookies policies on our therapy sites in connection with receiving our online cognitive behavioural therapy (CBT) services.
This website uses cookies to improve the experience for visitors. This page explains about cookies, how we use them, and how you can manage them.
Most websites use cookies to improve user experience. They are used to remember you and how you’ve used the website for future visits. Cookies are a simple text file that are stored on your device when you visit a website, which only the original server can retrieve or read the contents of. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique alphanumeric identifier and the website name.
We use cookies to do several things. For example, cookies enable us to:
Cookies themselves don't hold personal information. In many cases, we won’t be able to link the information we collect by using a cookie back to you. They can, however, enable us to link that information back to you and your personal information, for example, when you log in, or choose to register for our service, or download a piece of marketing collateral. We never sell information collected by cookies, and do not disclose it except where required by law (for example to government bodies and law enforcement agencies).
We’ve put the cookies we use into the following categories, to make it easier for you to understand why we need them:
Google products
This website uses Google Analytics (GA4), a web analytics service provided by Google, Inc. Google Analytics uses cookies to help analyse how our website is used, for example where our site visitors come from, the devices and browsers they use, session statistics, and how they interact with our website. We also use extensions of Google products such as Tag Manager, to track actions on our site, and Search Console, to analyse website health and performance.
We useGoogle ads to serve targeted advertisements based on user searched activity.
Visitors can opt-out by using the Ads Settings.
Visitors can also opt out using the GoogleAnalytics opt-out browser add-on.
Google will not associate your IP address with any other data held by Google.
Further information about Google products and cookies:
UTM parameters
Our website uses UTM parameters (Urchin Tracking Module parameters). A UTM is a basic snippet of code added to the end of a URL to assist with tracking the performance of marketing campaigns. This data is anonymous and does not personally identify individual users.
HubSpot
Some parts of this website use HubSpot cookies. These cookies are commonly used to provide service information, such as updates about research, and events (such as in-person events or webinars), as well as for email marketing.
HubSpot cookie data helps us understand information that may be useful to individual users through website and email analytics.
Further information can be found on the HubSpot website.
Vimeo
Parts of this website contain embedded videos from Vimeo (training videos and past recorded webinars). We have set these so that no cookies are stored, where possible.
Further information can be found here: Vimeo's privacy policy.
Wysa
We use a third-party front door solution provided by Wysa which enables patients to have a greater referral experience. You can find further information on Wysa here and in their Privacy Notices linked here.
Some people don't like the idea of websites storing information on their device. It is possible to block cookies and delete cookies that have already been set, but you might lose some functionality of the website.
If you wish to change your cookie preferences on the website, you can do so at any time by clicking the bottom left icon on the screen.
Also, you can enable or disable cookies in your browser settings. Information on how to restrict or block cookies through some of the more popular browsers can be found here:
Alternatively, you can visit www.aboutcookies.org to find comprehensive information on how to do this on a wide variety of browsers.
Restricting the use of cookies won’t stop the basic website from working, but it will prevent you from using any functionality that requires logging in. We also won't be able to customise any content for you, and we won't be able to include your browsing in the statistics we collect about how visitors use our website. We use analytics to understand how all our visitors are using the site, and to make improvements to the user experience.